Privacy Policy
Last updated: January 2026
Introduction
At Wilson Law, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or engaging with our residential conveyancing services, you agree to the terms of this Privacy Policy.
- Who We Are
Wilson Law
8 Waldegrave Road Teddington TW11 8GT
020 8979 4567
info@wilsonlaw.co.uk
Data Protection Officer: Eve Wilson
- Information We Collect
We may collect and process the following personal data:
Information you provide to us:
- Name
- Contact details (email, phone number, address)
- Property details
- Identification documents
- Financial and payment information
- Any information shared during the course of your conveyancing matter
Information we collect automatically:
- IP address
- Browser type and version
- Time zone setting
- Device information
- Cookies and usage data (see Section 7)
- How We Use Your Information
We process your personal data for the following purposes:
- To provide legal services
- To comply with legal and regulatory obligations
- To verify your identity (including anti-money laundering checks)
- To manage our business operations (billing, administration)
- To respond to enquiries and provide customer support
- To improve our website and services
We will only use your personal data when the law allows us to. Most commonly, this will be:
- Where we need to perform the contract we are about to enter into or have entered into with you
- To comply with a legal obligation
- Where it is necessary for our legitimate interests (e.g., to recover debts)
- Sharing Your Information
We may share your personal data with:
- Professional service providers (e.g., search providers, surveyors, estate agents)
- HM Land Registry, HM Revenue & Customs, and other relevant government bodies
- Our regulators and auditors
- IT and software providers (for secure data management)
- Law enforcement or other authorities if required by applicable law
We never sell your personal data.
- Data Retention
We retain your personal data for as long as is necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Typically, this is 6–7 years following the conclusion of your matter.
- Your Rights
You have rights under data protection laws in relation to your personal data. These include the right to:
- Access the personal data we hold about you
- Request correction or erasure of your data
- Object to or restrict processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at [Insert email address].
- Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and analyse website traffic. Cookies are small text files stored on your device.
You can manage cookie settings through your browser. For more information, see our Cookie Policy
This site is protected by reCAPTCHA and the Google.
- Security
We implement appropriate technical and organisational measures to protect your personal data. This includes encryption, secure servers, and access controls.
However, please note that data transmitted over the internet is not completely secure. We cannot guarantee the security of data sent to us electronically and transmission is at your own risk.
- Third-Party Websites
Our website may contain links to other websites. This Privacy Policy applies only to Wilson Law’s website. We are not responsible for the privacy practices of other sites.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Wilson Law
Email: info@wilsonlaw.co.uk
Phone: 020 8979 4567
Why use Wilson Law?
Calm, confidential and considered legal advice and support from a trusted team of experienced solicitors.
Contact us to speak to one of our specialist property law solicitors.